Frequently Asked Questions


Do we offer Internet Service?

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Yes, our computers are always directly connected to a high-speed network.

Who can visit the Trinfo.Cafe?

The Trinfo Café is open to everyone age 18 or older.  Children under 18 can only use the facility if accompanied by a parent. Kids Hours are typically weekdays from 3-5 p.m but hours may change depending on the time of year. Please check sidebar for current hours.

How long can I use the computer for?

There is not a limit on the amount of time a patron can spend on a computer. However, if Trinfo is completely full and there are no free computers, the patrons who have been on the computers the longest will be asked to take a hour break in order to allow others access to the computers.

Does Trinfo offer computer classes?

In addition to providing internet access, e-mail, web space, the Trinfo.Café offers a variety of free workshop classes to residents of Hartford. Prices for non-Hartford residents can be found here. These include, but are not limited to:

-Introduction to Computers/Windows

-Introduction to the Internet

-Introductory, Intermediate, Advanced Microsoft Excel, PowerPoint, Word

To sign up for a classes please come in and talk to Rose to schedule a time.

Will Trinfo help me complete online applications for jobs?

The staff at Trinfo will help patrons access and understand online applications but the staff are not responsible for completing such forms.

Does Trinfo.Cafe give away computers?

Once a student-patron completes that computer classes that Trinfo offers they are entitled to a refurbished computer. Please ask a staff member for more information.

Does Trinfo have WiFi that computers and phones can access?

Yes, There is a WiFi network at Trinfo that patrons can access through their personal devices. Please ask at the front desk for the access information.

Can I send and receive faxes at Trinfo?

Patrons can send faxes at Trinfo for $1 a page. However Trinfo cannot receive faxes.

How do I sign my child up for a computer class?

Trinfo  offers classes to young kids in collaboration with our community partners. Unfortunately, these classes are not open to the public and are only open to the members of certain local and afterschool programs.

Does Trinfo sell anything?

Trinfo offers a variety of electronic and office supplies, For a full listing please visit Our Services

Does Trinfo.Cafe offer e-mail accounts?

Yes, email accounts are available for individuals who use the Trinfo Café. Patrons will also make an email account as part of the Intro to the Cloud computer class offered.

How do I watch something specific in the lounge area?

Trinfo offers daily news stream through the tv in the lounge area. Apart from the news, patrons can use the tv to watch other videos that are educational and appropriate for all ages. For further information please talk to a staff member on duty.

Can I eat and drink and Trinfo?

Trinfo offers space where patrons can sit and enjoy snacking on food. However, Trinfo asks that patrons refrain from eating near the computers in order to maintain a clean environment.

Is there parking at Trinfo?

There are parking lots on both sides of Trinfo and patrons can park in either location. A parking slip can be obtained at the front desk of Trinfo.